Princess Cruises - Princess Cruise Lines = Floating Prison

4 of 34 Princess Cruises reviews

Update added by user Sep 16, 2016

Princess Cruise ships is a floating prison.RUDE STAFF.


Original review posted by user Sep 15, 2016

What a horrific ''vacation.'' Filthy ship.Filthy room.

The worst food I've ever eaten. Staff that ignores every and all requests. Green gunk all over my room phone. Previous cruisers contents still in the dirty fridge.

Room Steward who would knock very lightly then immediately come in the room (CREEPY!), when I asked him not to do this he continued. Cabin door that wouldn't close correctly, I came back from lunch, twice, and the room steward hadn't closed my door properly and it was wide open. Complained and literally no one cared. One *** told us to ''visit the Curtis Stone restaurant.'' ...

at our expense of course. Princess sucks. They have no clue about good customer service. I've been on dozens of cruises and not ONE Princess employee could work on any other cruise line.

They actually have standards. People book these cruises months even years in advance. They spend thousands of dollars on them. To be treated like this was unbelievable.

I wouldn't give Princess another dollar of mine, and I will bad mouth them to anyone who will listen to me.I was SO happy to get off that floating prison!

This review is a subjective opinion of a user.
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More Review Details

Quality of Accommodation
Facilities and Services
Customer service
Value for money
Additional Fees
Exchange, Refund and Cancellation Policy
Price Affordability
Quality of Food
Diversity of Products or Services
Number of Destinations
Product or Service Quality

  • What I liked
      No items
  • What I disliked
    • Rude staff
    • Filthy room
    • Dirty phone
    • Dirty fridge
    • Creepy room steward

Reason of review:
Poor customer service
Preferred solution:
Full refund
Monetary loss:
Product or service
Review category
Cruises and Ships
review #919029 by

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