The web site doesn't exist.It leads you to another page of web sites that don't apply to your needs.
The PCL gives you that site to get rid of you when they don't want to deal with your problem. In my case, it was a matter of $200.00 we left in our account for a future cruise.
They conveniently forgot they had the money when we asked for it back because surgeries and aging problems deemed we could no longer cruise.WORD TO THE WISE: Big companies steal more money with promises than 10 guys with Tommy guns.
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss not as described of princess cruises vacation. Princess Cruises needs to read this review and look into the issue (if any) according to poster's claims.
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